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Apple Pay status and experience of early access users

Not working here in Canada.
I cant get the verification code via SMS.
Tried calling the UK number, was told the correct dept will look into it..
Not encouraging..
 
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Correction Card is already activated, I meant verification code for Apple Pay linking.
 
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Schlepti said:
I only recently left Kununurra after 7 months living there. And here I was thinking I might be the most isolated Kinesis user on the planet..... 😂
Click to expand...
Wow - we could have caught up for a chat about Kinesis while Barra fishing. If you’re ever here again, please let me know.
I’m starting to think that Kununurra is not so isolated anymore.
 
Gary L said:
Wow - we could have caught up for a chat about Kinesis while Barra fishing. If you’re ever here again, please let me know.
I’m starting to think that Kununurra is not so isolated anymore.
Click to expand...
Once people realise how good those servo cheeseburgers are, the place will be swarming 😂

If I'm ever back, we can go for a couple rounds at the Hotel Kununurra, paid for in gold.
 
SilverFox22 said:
same in Belgium, verification not working yet
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Hi @SilverFox22 we're checking on this with our card issuer asap.

Just to gather more info and be sure, did you previously reached out with your Account Executive? Could you please verify what is your smartphone's specification including the name, model & operating system?
 
Bryan said:
Hi @SilverFox22 we're checking on this with our card issuer asap.

Just to gather more info and be sure, did you previously reached out with your Account Executive? Could you please verify what is your smartphone's specification including the name, model & operating system?
Click to expand...
Hi Bryan, thanks for reaching out. Yes I talked last Friday to my account executive (Craig, who is always very helpful) and also to the Optimus card support in the UK, CL-card (ledger) support and to Kinesis support (Optimus and ledger support were not able to solve this and sent me finally back to Kinesis support). My card was stuck in the verification step (unable to receive an SMS text or to connect with the Optimus phone verification number). This was tried with three different iphones, so I do not believe it is a phone or OS issue here. Long story short, yesterday night I looked into my iphone wallet and suddenly the Kinesis card was ready for Apple Päy use, so probably it was manually verified by Kinesis or by the card issuer. I will try it out in a local supermarket today. Now I need to work on my wife's VC that has still the same verification problem that I had (she is travelling abroad, so this I will try later in the week).
 
Hi @SilverFox22

Thanks for confirming. Yes, you can try the Apple Pay when you are ready.

Our Support Team is taking notes on your feedback. We did see several other cardholders who also come across this similar Apple Pay scenario. So probably Apple Pay was automatically or manually verified by our card issuer. I've also passed your feedback to the card issuer so that they can have a look on this. Please let me know if there is an issue with Apple Pay.
 
Bryan said:
Hi @SilverFox22

Thanks for confirming. Yes, you can try the Apple Pay when you are ready.

Our Support Team is taking notes on your feedback. We did see several other cardholders who also come across this similar Apple Pay scenario. So probably Apple Pay was automatically or manually verified by our card issuer. I've also passed your feedback to the card issuer so that they can have a look on this. Please let me know if there is an issue with Apple Pay.
Click to expand...
I used the Kinesis VC with Apple Pay for the first time in my local supermarket and it worked like a charm !
 
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